Services
● Computer Inventory / Audit
Automatic tracking provides an accurate inventory of all hardware, peripherals, software licenses and security updates on the network.
● Remote Desktop Management / Remote Support
Encrypted communication using 256-bit RC4 with rolling keys. No open ports. No plain-text data packets on the network. Nothing for attackers to exploit.
● Patch Management
Drac Technologies automated patch management technology installs software updates and security patches seamlessly across the network at once, ensuring a consistent security strategy and robust data protection. Software updates can be scheduled regularly and rolled out to the entire network, specific departments, physical locations or users. NetTech automatically determines which desktops, laptops and servers are vulnerable or need to be updated and continuously monitors patch compliance throughout the organization. What’s more, software updates are done transparently through the NetTech software solution without affecting end user performance or systems availability.
● Network Monitoring / Alerts
NetTech automatically monitors systems for changes, disk capacity, protection violations, performance and downtime. The solution also automatically detects all devices on the network and when new devices are added or taken off-line. By monitoring these events allows Drac Technologies to better analyze and fix recurring issues. The network monitoring and alert feature saves companies time by making it easier to diagnose and fix network and system issues, as unresolved and recurring problems could result in unnecessary repairs and equipment upgrades.
● Windows Event Monitoring / Alerts
By monitoring the Windows Event Log, Drac Technologies can identify problems before they exist, reducing the possibility of downtime.
● Software Deployment / Updates
Complete software installations and software updates to a single desktop or across the entire organization.
● Help Desk / Trouble Ticketing
Complete integrated trouble ticketing. User and administrator create/update. Policy based notification. Built-in online chat for support personnel and end users.
● Backup and Disaster Recovery
Real-time automated disk backup, disk imaging, file level backup and rapid restores for Windows servers and workstations.
● Custom Integrated Reporting
Comprehensive, customizable integrated management and operational reports emailed weekly or monthly.
● Network Policy Enforcement
Monitor network usage by machine and by application. Define policies and limit network access to only corporate-approved applications.
● Anti-Spyware Virus Prevention / Detection
Detects spyware, adware, DLL-trojans, keyloggers, and much more.
Malware hidden in data streams, archives, or the Windows registry is
also detected.
Checks every e-mail sent or received, providing full protection
from e-mail-borne threats. Supports MS Outlook.
Automatically heals or removes infected files and other threats
such as trojans, worms and spyware.
● System wiring and Installation
Whether it is a new installation or updating an existing location Drac Technologies provides complete system installation.
● Complete VOIP Phone Systems
See how a VOIP PBX phone system can save you time and money while offering more features and flexibility at over half the cost of a standard phone system. See our products page for more details.